FAQ
General Enquires
If you have any questions at all regarding ARE U SELLING? or what we're about, please feel free to e-mail us at: hello@areuselling.com
How much is shipping?
GERMANY: Free
EU: 10€
Free shipping for purchases over 120€
REST OF THE WORLD: 15€
Free shipping for purchases over 150€
All orders will be shipped with Deutsche Post/DHL. Track & trace of course
How long will it take to receive my item?
For German orders: normally 1-2 business days
For EU orders: normally 3-5 business days
For outside of EU orders: 10-25 business days
When will my order be shipped out?
Within 24-48 hours of placing your order it will be shipped out.
Please check your mails for shipping updates and tracking number
What is your return/exchange policy?
All returns/exchanges are honored up to 14 days of the original purchase date and must be returned in new condition, ie. not worn or washed. Please contact us first to arrange your return or exchange.
What is my size?
Please see SIZING for further information
How should I take care of my t-shirt?
The best way to take care of your t-shirt is to turn the shirt inside out before washing. Wash your shirt on a cold setting so it doesn't shrink in the washing machine. DO NOT dry your shirt in a drying machine, let your shirt hang dry. This will keep your shirt in good shape and the print in best possible condition.